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Return Policy

If there is something wrong with the product Ouric Limited delivered, we will accept the replacement or return of the product only when all of the below conditions are fulfilled:

1. There are any problems with the product Ouric Limited delivered, such as a deficiency in quantity, delivery of wrong items, and apparent external defects (breakage and rust, etc.), and we acknowledge such problems.

2. We are informed of the defect described in above within 60 days after delivery of the product. The product is unused and only in the original unpacked packaging.

* Acceptance of the return or replacement of the product is at our discretion.

NON-CANCEL ABLE/NON-RETURNABLE PRODUCTS

From time to time, Ouric will notify Customer of a product that is "NC/NR", (Non-Cancelable/Non-Returnable) upon determining that an order requires such conditions of sale. Customer understands that "NC/NR" products are obtained by Ouric from the manufacturer specifically for the Customer. Irrespective of circumstances, the Customer agrees that "NC/NR" products may not be canceled,returned or rescheduled by the Customer without the agreement of both Ouric's supplier and the written consent of Ouric Electronics. Any QML product purchased from Ouric is Non-Cancelable/Non-Returnable. Products labeled as moisture sensitive or Electro-Static Sensitive (ESD) are NC/NR if the packaging has been opened. All products purchased by Customers classified by Ouric as Electronic Component Distributors or Brokers shall be deemed Non-Cancellable/Non-Returnable.

PRODUCT RETURN

Customer may return or replace Products to Ouric only with a return material authorization ("RMA") number issued by Ouric.

An RMA shall be issued by Ouric subject to the following:

a. Products are deemed accepted by Customer unless Customer notify Ouric of shortages, damage, or defects in writing within 7 days after receipt of the shipment.

b. All return items must be in the original packaging, unused, untested, un-programmed, and in resalable condition.

c. Ouric’s assessment of returned Products confirms eligibility for return under this section.

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